Privacy Policy

A legal disclaimer

At Crotar (“we”, “us”, “our”), we respect your right to privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit thecrotar.com (the “Site”), purchase our products, or interact with us.
 
We do not sell your information to third parties (other than in the course of a business sale, transfer, or similar event).
 
We do not store credit card details.
All payments are securely processed through Wix Payments, Stripe, PayPal, or other third-party payment gateways.

HOW DO WE USE YOUR PERSONAL INFORMATION?

When you visit the Site, we automatically receive information sent by your computer, tablet, or mobile device. This may include your device’s IP address, device identifiers, browser type, operating system, location, standard web logs, and other technical data.
 
We also collect personal information that you voluntarily submit such as your name, email address, phone number, billing/shipping address, and other contact details.
 
We use the Order Information we collect to:
 

• Process, fulfill, and ship your orders

• Handle payments and send you order confirmations

• Communicate with you about your purchase or support requests

• Screen orders for potential risk or fraud

• Provide you with product updates, offers, or marketing messages (based on your preferences)

 
We use Device Information to:
 

• Improve and optimize our Site

• Assess the performance of our marketing and advertising campaigns

• Screen for potential security risks or fraudulent behavior

• Understand how customers browse and interact with the Site

PERSONAL INFORMATION WE COLLECT

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and tailored experience. We may use your information to:
 

• Process orders placed through the Site

• Deliver transactional notifications

• Improve customer service

• Personalize website experience and content

• Analyze and improve our services and website layout

• Send marketing communications, service updates, or promotional offers

• Conduct fraud prevention and security checks

• Contact you based on your chosen communication preferences​

 
Device Information
 
We collect certain information automatically when you access the Site, including:
 

• IP address

• Browser type and version

• Time zone

• Cookies on your device

• Pages viewed and interactions

• Referring websites or search terms

 
We collect Device Information via:
 

• Cookies – small data files placed on your device

  (Learn more or disable cookies at http://www.allaboutcookies.org)

• Log Files – track actions on the Site

• Web Beacons / Tags / Pixels – track browsing behavior for analytics and advertising

 
Order Information
 
When you make or attempt to make a purchase, we collect:
 

• Name

• Billing & shipping address

• Email address

• Phone number

• Payment details (processed securely by third-party providers)

 
“Personal Information” in this policy includes both Device Information and Order Information.